We are looking for a proactive and people-oriented Community Program Manager to build and engage learner communities, drive referral initiatives, and ensure an exceptional post-enrollment experience. The role involves regular learner interaction, relationship management, community engagement, and collaboration with internal teams to enhance learner satisfaction and support business growth.
Key Responsibilities
- Build and nurture learner communities.
- Drive referral campaigns and engagement initiatives.
- Connect with learners to ensure an excellent post-enrollment experience.
- Conduct follow-ups and maintain regular learner engagement.
- Support community events and communication activities.
- Coordinate with internal teams to improve learner satisfaction.
- Track community engagement and referral performance.
Eligibility
- Graduate in any discipline.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Confident, proactive, and well-organized.
- Comfortable with outreach, follow-ups, and community engagement.
Preferred Skills
- Community management.
- Relationship building.
- Communication and coordination.
- Customer engagement.
- Referral generation.
- Event coordination.